Privacy Policy

Welcome to the Privacy Policy for the website operated by FBT Transport (“FBT Transport,” “we,” “our,” or “us”). We are committed to respecting and protecting the privacy of our website visitors, customers, business partners, and other individuals who interact with us (“User,” “you,” or “your”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with https://www.fbttransport.com (the “Website”) and any related services, communications, or tools we provide (collectively, the “Services”).

When we use the term “personal information,” we mean any information that identifies or can reasonably be linked to an identifiable individual.

By accessing or using our Website or Services, or by otherwise providing us with personal information, you agree to the terms of this Privacy Policy.

This Privacy Policy governs:

• Your use of our Website
   
• Information collected through contact forms, service inquiries, or communications
   
• How FBT Transport collects, uses, and discloses personal information
   

If you do not agree to this Privacy Policy, you should not use the Website or Services.

We may update this Privacy Policy from time to time as our business evolves. Please review it periodically to stay informed about how we protect your information.

We collect personal information directly from you and automatically through your use of the Website.

We may collect personal information when you:

• Submit a contact or quote request
   
• Communicate with us by phone, email, or online form
   
• Request transportation or logistics services
   

This information may include:

• Name
   
• Company name
   
• Email address
   
• Phone number
   
• Pickup and delivery details
   
• Any other information you choose to provide
   

How we use this information:

• To respond to inquiries and provide services
   
• To communicate about shipments, scheduling, or quotes
   
• To maintain business records
   
• To improve our customer service and operations
   

When you visit our Website, we may automatically collect:

• IP address
   
• Browser type and device information
   
• Pages visited and time spent on the Website
   
• Referring and exit pages
   

How we use this information:

• To operate and maintain the Website
   
• To analyze usage and improve performance
   
• To enhance security and prevent fraud
   

We do not sell your personal information.

We may disclose personal information only in the following circumstances:

We may share information with trusted third-party service providers who help us operate our business (such as website hosting, IT services, or communications providers). These providers are permitted to use personal information only to perform services for us.

We may disclose personal information when required to:

• Comply with applicable laws or legal processes
   
• Respond to lawful requests from government authorities
   
• Protect our rights, property, safety, or the safety of others
   

If FBT Transport is involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction.

Our Website may use cookies and similar tracking technologies to improve functionality and understand how users interact with the Website.

Cookies help us:

• Analyze website traffic
   
• Improve user experience
   
• Maintain website security
   

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect Website functionality.

FBT Transport operates in the United States. If you access our Website from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

By using our Website, you consent to the transfer and processing of your information in the United States.

Our Website and Services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure. You are responsible for safeguarding any information you submit online.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. When information is no longer needed, it is securely deleted or anonymized.

Our Website may contain links to third-party websites not operated by FBT Transport. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

Depending on your location, you may have rights regarding your personal information, including:

• The right to access your personal information
   
• The right to request correction or deletion
   
• The right to withdraw consent where applicable
   

To exercise these rights, please contact us using the information below.

 If you have any questions or complaints about our practices with respect to personal information, have questions about the practices of our third-party service providers located outside of the United States or wish to access their policies and practices, would like to request having your information removed from our database, want to withdraw your consent regarding the collection, use, and disclosure of your personal information, would like to access or correct your personal information or would like to opt out of receiving any future communications , please contact us:

FBT Transport
Website: https://www.fbttransport.com

Email: helpdesk@fbttransport.com
Phone: 661-952-9195

 or post mail at 4801 District Blvd, Bakersfield, CA 93313